Martin has more than 30 years’ experience in the parcel delivery industry. He is passionate about providing an excellent service to partners and end customers. Martin is a ‘people person’ and it’s his vision that underpins the values of the company.
Our core purpose is to partner with multi-national courier companies to provide large scale daily multiple route operations, as well as other courier delivery services such as trunking and pallet transportation.
Over the last 25 years, we have worked with all the major UK courier delivery services and as a result, we have built up a huge amount of experience of running large scale multiple route operations on behalf of the major courier delivery companies. We are proud partners to global delivery giant, UPS.
Scott Fowler
Divisional Operations Manager, UPS
Our philosophy is to work in partnership with our clients, based in their depots and working closely with their managers, building strong relationships and becoming an extension to their team. We fit seamlessly into clients operations as we adopt the clients goals and metrics and measure our own drivers on them. as a result we can deliver a first class service, often in the top end of performance league tables
We are trusted by our clients to provide a reliable & efficient service because of our experience in running large scale out-sourced operations. We are highly regarded because of our performance. We set high standards in all areas including service delivery, Health & Safety and HR policy and this becomes evident in the overall service we provide and the driver experience working with us.
Q Couriers has been set up to focus on providing out-sourced delivery solutions for multi-national courier delivery companies.
It was established by Martin Smith who has owned & run the highly regarded Pegasus Couriers for 25 years. When Martin started out, he worked in the courier industry for 10 years and then set up his own small courier company. Over time, Martin provided services for all the major courier delivery companies and the company grew consistently to become what it is today, a highly regarded and successful large company.
Martin is joined by a strong team of operational support managers who run the day to day operations, with an accumulative 60 years experience in the industry.
Sandy Smith runs the behind the scenes work concentrating on policies, processes, controls and overall integrity internally & externally.
With over 30 years combined experience we have the knowledge to deliver outstanding service to our clients and customers.
Martin has more than 30 years’ experience in the parcel delivery industry. He is passionate about providing an excellent service to partners and end customers. Martin is a ‘people person’ and it’s his vision that underpins the values of the company.